Learn the process to Fix QuickBooks error 12031

No matter how amazing QuickBooks is, you are still going to face numerous annoying errors while working on it. Here in this blog, we will discuss the infamous QuickBooks error 12031. It shows up along with an error message saying, “Error 12031: A network timeout that is preventing QuickBooks from accessing the server.” The error occurs when a QuickBooks user tries to update the program. The causes behind the error include inappropriate browser and security settings on the computer. Proceed to the next sections of the blog to learn about causesand troubleshooting solutions to resolve QuickBooks update error 12031.

We understand how complicated it is to resolve QuickBooks error 12031 on your own. We suggest contacting the QuickBooks technical support team at 1.855.738.2891 and let them handle the issue

Primary causes of QuickBooks error message 12031

We have listed all major causes of this update error down below. Have a look:

1. Windows firewall is blocking some crucial QuickBooks functions.
2. Weak internet connecting is creating a problem while downloading the update.
3. Incorrect SSL settings on the computer can also trigger the error.

Methods to Eliminate QuickBooks update error 12031

Follow the troubleshooting process given below in correct order to resolve the error permanently:

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Method 1. Set Internet Explorer to be used as the default browser

1. Close down QuickBooks and click the Internet Explorer icon to open it.
2. Click the Settings or Gear icon and select Internet Options.
3. Move to the Programs tab and under the Default Web Browser section, click the Make Default button.
4. Select OK and save the changes you made.

Method 2. Verify the settings of Internet Explorer on your system

You can avoid the error by reviewing the Internet Explorer settings on your computer. The steps mentioned below will help you with it:

1. Open Internet Explorer once again and select the Tools menu.
2. Choose Internet Options, go to the Security tab and click the Globe icon.
3. Check if the security level is set to Medium-high and proceed to the Connections tab.
4. If you do not make utilize the dial-up node (DUN) on your computer, click the Never Dial a Connection option.
5. If you make use of the dial-up node, choose the correct ISP and click OK.
6. Go to the LAN Settings, tick the automatically detect settings option and verify whether the Use a Proxy Server checkbox is clear.
7. If the Use a Proxy Server checkbox is marked, document the complete address and port.
8. Do not clear the Use a Proxy option if the port is other than port 80.
9. If the port is port 80, uncheck the checkbox for testing and click OK.
10. Choose the Advanced tab, select Restore Advanced Settings, and select Use TLS 1.2 under Settings.
11. Click OK to save the changes and restart your workstation.

If the QuickBooks error 12031 continues, check security settings and try to run QuickBooks update in safe mode. If you find the troubleshooting process confusing and need assistance, call us on our toll-free number (1.855.738.2891) and the speak to certified QuickBooks professionals. They will guide you with advanced troubleshooting steps to resolve the error.

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